FAQ

Good to know

Frequently asked questions

How we wash, what detailing actually involves, and how to keep your paint looking new between visits.

Visiting us

Before you come in

Do I need an appointment?
Not for our wash packages — the Exterior Hand Wash and the Interior & Exterior Hand Wash are both walk-in, seven days a week. For detailing we recommend booking ahead so we can set aside the time your car needs. A Full Detail needs at least five hours before closing; an Express Mini Detail needs at least one hour.
Where are you and when are you open?
1901 Danforth Avenue, Toronto, ON M4C 1J5, just west of Woodbine Station. Open seven days a week: Sunday 10am–6pm, Monday to Wednesday 9am–6pm, Thursday to Saturday 8am–7pm.
How much does a detail cost?
Detailing packages start at $89.95 for an Express Mini Detail and go up from there depending on the size and condition of your vehicle. We give free inspections and provide a quote at the time of inspection, so you know the price before we start.
The wash

How we wash your car

What type of wash does Splash N Shine offer?
Splash N Shine offers a 100% hand wash system, delivering a high quality wash every time.
Could the wash scratch my car?
At our wash only 100% non-scratching microfiber mitts are used to properly wash vehicles.
Is the wash safe for convertibles?
Absolutely. We only ask that all clips be fastened properly.
What is tri-colour foaming polish?
Tri-colour foaming polish and conditioner is a high-quality foaming paint and clear coat treatment. It is prepared with a mixture of premium modern protective polymers — plastic-like coating materials — that bond directly to your vehicle’s finish to generate a hard, reflective layer of shine and protection. Every time tri-colour foam is applied the results get better: it deepens the shine and adds more protection.
Detailing & wax

Looking after your paint

What is auto detailing?
Auto detailing is a specialised procedure of reconditioning your vehicle to make it look new and help you keep it that way, using specific high-grade products. There is more to detailing than vacuuming and waxing — it is about protecting the interior as well as the exterior against excessive wear and tear. The process begins with cleaning all surfaces inside and out with professional products. While no vehicle can look new forever, having your vehicle cleaned and detailed regularly ensures a longer life.
How often should I detail my vehicle?
We recommend detailing your car at least three times a year. The more you drive, the more often detailing is worth it — your car is exposed to UV rays that damage paint over time, road grime, pollution and winter salt. Keeping a vehicle in good condition means waxing and polishing regularly, and treating the interior by vacuuming and shampooing carpets and upholstery and properly cleaning and treating leather.
What is wax, and why do I need it?
Wax provides a micro-thin layer of protection over your car’s paint. It seals the paint and helps protect it against pollution, dirt, grime, tree sap, bird droppings and UV rays — those elements rest on the wax coating instead of the paint surface. Wax also helps your vehicle stay cleaner and prolongs the life of the paint.
How do I know when my car needs waxing?
Wax is clear, so you cannot see it. Feel the paint instead: a waxed surface is soft and silky-smooth and your hand should glide along it without resistance. If it does not, it is time for waxing. Shine is the other clue — wax gives a bright, high-gloss appearance.
How long does the wax last?
Normally three to six months, depending on how well the vehicle is maintained. To make a wax job last, wash your vehicle regularly and park under cover where possible.
My car has a clear coat finish. Do I still need to wax it?
Yes. Clear coat is a layer of clear paint applied over your base paint, and it is just as vulnerable to environmental elements. Without regular waxing it will dull and reduce the appearance of your vehicle. We suggest giving a clear coat finish the same level of care as a colour paint finish.
I bought a new car. How soon should I get it detailed?
You should wait a minimum of three months before waxing a new vehicle.

Still have a question?

Give us a call or drop by — the owner is on site and happy to look at your car and tell you what it needs.

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